Privacy Policy
Last updated: October 12, 2025
Introduction
AI Supervisor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered manufacturing intelligence platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to: name, email address, company name, phone number, and job title when you request a demo, contact us, or use our services.
Usage Data
We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, operating system, access times, pages viewed, and the page you visited before navigating to our services.
Manufacturing Data
When you use our AI Supervisor platform, we collect and process operational data from your manufacturing equipment, including machine health signals, performance metrics, maintenance logs, and production data necessary to provide our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI Supervisor platform
- Process and complete transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and security vulnerabilities
- Train and improve our AI models and algorithms
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Manufacturing data is retained according to your service agreement and can be deleted upon request after contract termination.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct or update inaccurate information
- The right to delete your personal information
- The right to restrict or object to our processing of your information
- The right to data portability
- The right to withdraw consent at any time
Third-Party Services
Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
AI Supervisor by Didactic
Email: legal@blackcubelabs.ai
Address: 13230 Sandy Ct, Morgan Hill, CA, 95037